Terms & Conditions

Last Updated: September 2025

These Terms and Conditions ("Terms") govern your use of the Tokyo Digital Marketing website and services. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree, please do not use our site or services.

1. Services Provided

Tokyo Digital Marketing provides data-driven digital marketing services for the Japanese market, including market insights and strategy, SEO and performance paid media, e-commerce marketing, sales funnels and community management, marketing technology, and white-label marketing partnerships for agencies.

Specific deliverables, timelines, and fees for services are set out in separate proposals, quotations, or contracts agreed upon between you ("Client") and Tokyo Digital Marketing.

2. Use of the Website

You agree not to misuse the website, attempt to gain unauthorized access, or engage in any activity that could disrupt our systems.

The content on our site, including text, images, and branding, is owned by Tokyo Digital Marketing and may not be reproduced without our permission.

3. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information needed to perform the service
• Ensure you have the necessary rights and permissions for any data, accounts, or systems you give us access to
• Comply with any applicable laws and regulations related to your use of our services

4. Data Handling

We handle personal data according to our Privacy Policy.

If our work requires access to sensitive data (e.g., customer databases), we will take reasonable measures to protect that data and comply with relevant laws, but we will not be liable for breaches caused by factors outside our control (e.g., third-party platform vulnerabilities).

5. Third-Party Services

Our services may involve third-party platforms or tools (e.g., hosting providers, analytics services).

We are not responsible for downtime, data loss, or issues caused by these third parties, though we will assist in troubleshooting when possible.

6. Fees and Payment

Payment terms will be specified in the quotation or contract for your project.

Advertising spend and media budgets are separate from, and in addition to, our service fees. We do not mark up your media spend — you pay only our agreed fees for the work we perform.

Unless otherwise agreed, invoices are payable within 30 days from the invoice date.

Late payments may incur interest charges or suspension of services.

7. Service Limitations and Disclaimers

We strive to provide accurate, reliable, and timely support, but we cannot guarantee uninterrupted service or issue resolution in every case.

We are not liable for indirect, incidental, or consequential damages resulting from the use of our services or website.

8. Age Restriction

Our services are intended for individuals 18 years and older. If you are under 18, you may not use our services.

9. Intellectual Property

All content, logos, designs, and materials created by Tokyo Digital Marketing remain our property unless otherwise agreed in writing. For client-specific deliverables, ownership will follow the terms set in your contract with us.

10. Termination of Services

We reserve the right to suspend or terminate services if:

• You breach these Terms
• Payment obligations are not met
• Continued service would violate applicable laws or pose security risks

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of our website or services indicates your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Japan. Any disputes will be handled by the courts of Tokyo, Japan.