Privacy Policy

Last Updated: September 2025

Tokyo Digital Marketing ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you interact with our website, services, and related platforms.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data directly from you or indirectly via third-party services we use:

• Name, email address, phone number, and company name
• IP address, browser type, operating system, and device information
• Payment details (when required for service payment)
• Sensitive information (only when necessary for specific projects, such as managed databases)

We collect information through:

• Contact forms on our website
• Analytics tools and cookies
• Third-party platforms and software used to deliver our services

2. How We Use Your Information

We use collected information for the following purposes:

• Responding to inquiries
• Providing and improving our services
• Performing marketing and promotional activities (including targeted advertising/remarketing)
• Analyzing site usage and service performance

3. Data Sharing and Disclosure

We may share personal data with:

• Hosting providers, analytics services, contractors, and payment processors
• Third-party service providers located both in Japan and abroad

We do not sell personal data to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Operate and improve the site
• Analyze site traffic
• Provide personalized service offers

Third-party cookies (e.g., Google Analytics, advertising networks) may also be used. You can control cookies through your browser settings.

5. Data Storage and Retention

Personal data may be stored on our servers in Japan or on secure third-party servers abroad.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

Industry Standard Retention: Unless otherwise required, personal data is typically retained for up to 2 years after the end of the service relationship.

6. Security Measures

While our public website does not require user accounts or logins, we take reasonable measures to protect data, including secure server configurations and controlled access.

For projects involving sensitive data, security measures are applied according to industry standards and contractual obligations.

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Receive a copy of your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact: legal@tokyowebdevelopment.com.

8. Age Restrictions

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Acting as a Service Provider / Data Processor

In some projects, we may handle or have access to client data stored on third-party platforms. In such cases, we act in accordance with the client's instructions and the third party's privacy and security policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the latest version. Continued use of our services after changes are posted indicates your acceptance of the updated policy.